Select the option for emergency software recovery and initialization.
Smart switch device initialization.
From the smart switch screen select more in the upper right corner.
1 if you do not have the usb connector open smart switch mobile in settings on your new phone or download smart switch for pc mac.
All data will be deleted from your phone upon.
The app works with many devices making the upgrade to galaxy a seamless process for everyone.
Enter your device information including the model name and serial number.
Other devices are not supported for a wire transfer and must use the smart.
At any rate when i was trying to use device initialization and after i entered the model name sm g920a and s n then clicked ok the smart switch just closed down.
Be sure to read the warning and be aware this will erase all your data from the phone.
Firmware smart switch does not support initializing if this is your first visit be sure to check out the faq by clicking the link above.
For a wire transfer device must be a galaxy device with android 4 3 or higher ios 5 or higher or blackberry 7 os or lower.
Just for the fun of it i tried entering my s8 model name and s n same problem it also closes down.
Introduction about samsung smart switch windows pc version.
Samsung smart switch windows is the best file transfer app that gives the freedom to move your entire mobile data like contacts calendar music photos and videos to your new samsung galaxy device.
Click the register link above to proceed.
Smart switch gets along with your old device moving to a galaxy from another os isn t hard with smart switch.
Hit ok when complete and then enter your serial number and then hit ok.
5 now enter your device model number which you recorded earlier.
Next select the software update and initialization tab.
Click ok to proceed.
You may have to register before you can post and view links.